Transparent IT Support Pricing Built for Sharm El Sheikh Businesses
Choose a support plan that matches your business size and technical needs, with clear monthly rates and no hidden charges.
See PricingIT Support Plans & Pricing
Straightforward packages covering network management, technical support, and IT consulting for local businesses
Starter
- Remote technical support included
- Monthly system health check
- Email and phone support access
- Basic network monitoring
Business
- Everything in Starter plan
- On-site visits within 24 hours
- Network management and monitoring
- Priority ticket response times
- Quarterly IT consulting session
Enterprise
- Everything in Business plan
- Dedicated IT support technician
- Ongoing network security oversight
- Unlimited on-site visits
- Custom IT infrastructure planning
What is included in the monthly IT support fee?
Each plan includes a set scope of remote and on-site support, network monitoring, and consulting hours as outlined per tier. Additional hardware, parts, or major infrastructure upgrades are quoted separately based on the specific project.
Can I switch between plans later?
Yes, you can upgrade or downgrade your plan at the start of a new billing cycle. We review your business needs together before making changes so the plan you choose fits your current technical support requirements.
Do you offer one-time IT consulting without a monthly plan?
Yes, we provide one-time computer repair, network setup, and IT consulting services billed per project for businesses that do not need ongoing monthly support. Contact us for a quote based on the scope of work.
How is billing handled for support plans?
Support plans are billed monthly in advance via bank transfer or cash payment. Invoices are issued at the start of each billing period, and any additional services outside the plan scope are itemized separately.
What happens if I need support outside plan hours?
Business and Enterprise plan clients receive priority response times during business hours. For urgent issues outside standard hours, we offer callout support at an additional hourly rate, agreed upon before work begins.
Find the Right IT Support Plan Today
Tell us about your business setup and we'll recommend a plan that fits your technical support needs.